For us at HubSolv, customers are at the heart of our business. Ever since we embarked on our journey in the SaaS world 4 years ago, we’ve relied on our passionate team for providing the best possible service – and our personalised, hands-on support has made a big difference to our customers.
We are fully committed to always deliver the highest standards of service and we are very pleased to see that our efforts have been paying off.
Our Customer Satisfaction ratings show that 99% of customers are happy with their support experience*.
What our customers think means the world to us, so we’re giving ourselves a pat on the back! And we want to thank our customers for placing their trust in us and giving us a chance to provide them with our services.
Looking ahead, we are focusing on reducing our customer service response times to a minimum. We want to make sure that providing quality support remains one of our core values at HubSolv, so we will be expanding our in-house support team; to sustain our growth and ensure our business is always well structured to deliver the best service.
The enduring tradition of great customer service will remain key to who we are and how we do business at HubSolv.
*Based on 827 surveys sent to customers to rate our support, between September and December 2018.