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  • GDPR Compliance Updates

    25th May 2018   |   Company

    GDPR Background

    The General Data Protection Regulation (GDPR) came into effect into force on May 25th, 2018 as a way to standardise data protection laws across EU countries. The new regulation replaced the 1995 EU Data Protection Directive and imposes new rules on controlling and processing Personal Identifiable Information (PII).

    The GDPR has been widely perceived as a way forward in the protection of personal data and data protection rights, giving control of personal information back to EU residents.


    Our GDPR efforts

    At HubSolv, we highly respect individuals’ privacy, and we share the opinion that the GDPR helps to give people more control over how companies and EU organisations collect and use their personal data.

    Under the GDPR, and because of the nature of how HubSolv collects information, we’re considered a ‘Data Processor’, while our customers are considered ‘Data Controllers’. As Data Processors, we have been assessing our role and our commitment to our customers, in order to ensure the highest standards of privacy, security and compliance.

    On our journey to prepare for GDPR compliance, we have made changes to our software to help HubSolv users to comply with GDPR requirements:


    Contact Consent

    A key aspect that changes with GDPR is user consent to receive information, and how this consent is collected. In line with the new rules, we have added additional fields to the Client Details section, to reflect the level of consent you have captured for contacting your clients.

    This update is meant to help you ensure you have the appropriate consent for delivering certain type of information to your customers.


    Data storage & deletion

    We’ve rolled out a new action to permanently delete clients’ details, based on specific triggers.

    For more details about our changes and updates to comply with GDPR, please read our GDPR article.


    Assessing your compliance

    The Information Commissioner’s Office (ICO) has put together a series of data protection self-assessment checklists, to help organisations to evaluate their processes and find out about actions required to achieve full compliance with data protection and GDPR.

    To find our more about GDPR. visit the government’s guidance page.

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